This page clearly explains how your personal information is collected, stored, and protected on the Rummy platform.
Every piece of your data on Rummy is protected with the highest level of security.
All your data on the Rummy platform is protected with 256-bit SSL encryption. Every transaction and login is completed through a fully secure channel.
Rummy never sells your personal information to third parties. Your data is used solely to improve platform services.
Identity documents and personal records are stored with the highest level of security. Only authorized personnel can access them for verification purposes.
We only use necessary cookies. You can manage your cookie preferences at any time through your browser settings.
You can request deletion of your data at any time. Rummy will process the request within the designated timeframe.
You can unsubscribe from promotional emails or messages at any time. We respect your preferences.
This privacy policy applies to the Rummy.ws website and all associated services. By using the platform, you are considered to have accepted this policy.
Rummy is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy explains what information is collected when you use the Rummy platform, how it is used, and what measures we take to keep your data secure.
Rummy believes privacy is a fundamental right. That's why we are always transparent about data collection and never use your information without your consent. You have the right to know about and control every piece of data you share with us.
This policy may be updated from time to time. We'll notify you in advance of any major changes, so we recommend checking this page regularly.
Rummy follows international data protection standards. Your information is always in safe hands.
Certain information is collected to deliver services on the Rummy platform. This falls into two categories — what you provide directly, and what is collected automatically while you use the platform.
| Data type | When collected | Why It's Needed |
|---|---|---|
| Full Name | At the Time of Registration | Identity Verification & KYC |
| Email address | At the Time of Registration | Account Communications |
| Mobile Number | At the Time of Registration | OTP Verification & Security |
| Date of birth | At the Time of Registration | Age verification (18+) |
| National ID | During KYC Verification | Identity and address verification |
| Payment Information | During Deposit/Withdrawal | Financial transaction processing |
We never store your password in plain text. Passwords are always kept in an encrypted hash format.
Rummy uses your data only for specific, legitimate purposes. No information is ever used beyond its intended scope without your permission.
Rummy uses only anonymized data for analytical purposes, with no personally identifiable information involved.
Rummy never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances.
All third-party service providers are required to comply with Rummy's privacy standards. Failure to do so will result in termination of their agreement.
The Rummy website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of some platform features.
Rummy does not use Google Analytics or any similar third-party tracking tools that send your data externally.
Rummy does not retain data beyond what is necessary. Retention periods depend on the type and purpose of the information.
| Data type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| Transaction Records | Up to 7 years for legal requirements |
| KYC documents | 5 years after account closure |
| Gaming Logs | Up to 2 years |
| Cookie Data | Until end of session or up to 1 year |
| Support Conversations | 1 year after the issue is resolved |
Once the retention period ends, data is securely deleted or anonymized so you can no longer be identified in any way.
Every user on the Rummy platform has specific rights over their own data. We respect these rights and are committed to helping you exercise them.
You can find out at any time what data Rummy holds about you. Submit a request to the support team and the information will be provided within 30 days.
If any of your information is incorrect, you can request a correction — either directly from your profile page or through the support team.
You can request deletion of your data at any time, including when closing your account. Data will be deleted unless retention is required by law.
You can request a download of your personal data in a structured format.
In certain circumstances, you can request that the processing of your data be restricted.
You can unsubscribe from promotional messages at any time.
To exercise any of your rights, email us: support@rummy.ws — We will respond within 30 days.
Rummy uses industry-leading technology to keep your data secure. Our security systems are multi-layered and continuously updated.
Never share your password with anyone. Rummy will never ask for your password via email or phone.
Rummy strictly prohibits anyone under 18 from using the platform. We never knowingly collect or store data from minors.
To report an underage account, email: support@rummy.ws — We will act promptly.
Rummy may update this Privacy Policy from time to time, due to legal requirements, adoption of new technologies, or improvements to our services.
We recommend checking this page regularly to stay up to date with our latest Privacy Policy.
For any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our dedicated privacy team is always ready to help.
| Contact method | Description | Response Time |
|---|---|---|
| Support@rummy.ws | Within 24 hours | |
| Live chat | In the platform's support section | Instant (24/7) |
| Support ticket | Log in to your account and submit | Within 48 hours |
All data protection complaints are handled on a priority basis. Your privacy is of the utmost importance to us.